To get from Point A to Point B as fast as possible, the answer is a straight line, right? No extra steps, U-turns, zig-zags, alternative routes, or detours. A straight line gets you where you want to be in the most simple, efficient way.
Phillip Long, CEO of Business Information Solutions (BIS) might enjoy the scenic route when driving along the Gulf Coast – the home of his company – but when it comes to his business, simpler is better.
As BIS began offering file backup, BDR, and cloud file sync services through three separate vendors and experienced inconsistent, low-quality support that took a toll on their revenue.
“When you source through several different vendors, you run the risk of inconsistent support and higher labor costs,” Long said. “We were not confident in our solutions… revenue growth was suffering.”
If you can’t trust your services to work, it’s hard to ask others to pay you for them. BIS needed a simple, integrated solution to both meet the needs of their current clients, and aggressively seek new ones. In 2011, they found eFolder and never looked back.
“Having a single, reliable vendor has given us the control and confidence to deploy business continuity services across all of the different verticals we serve and to incorporate cloud backup and BDR into more than 90% of the proposals we make,” Long said.
Being able to monitor all their services from a single portal and brand those eFolder solutions as their own has helped BIS grow to serve 161 companies and more than 2,500 satisfied end-users. Long also cites the lower labor costs and superior support experience as reasons for BIS’ success since switching to a single vendor.
Work smarter, not harder is an timeless business adage. Doesn’t it make sense to partner smarter, not harder as well? Schedule a free demo with eFolder to learn what we can do for your managed services practice.
